Menus, Runarounds, and VIPs

Photo by Alex Andrews from Pexels

Call to Me, and I will answer you, and show you great and mighty things, which you do not know. —Jeremiah 33:3 NKJV

Making a phone call to a business these days has become a traumatic event. For me anyway. If I don’t get a canned voice telling me to “listen to the following menu options” and press this or say that to indicate what I’m calling for, I get the runaround.

I just hate it when I press the appropriate number and get still another confounded menu. While a recorded message spews out numerous choices, I stare at piles of work clamoring to get done and hear precious, unused seconds tick away. All too often, none of the selections relate to what I’m calling about, and there’s no option to speak to a breathing, thinking person.

“I want to talk to a real, live human being!” I once shouted into the phone.

“I’m sorry,” the pleasant, disembodied voice on the other end responded. “I do not recognize your answer. Will you repeat it, please?”

Yeah, I’ll repeat it, I thought, slamming down the phone, and a whole lot more.

Then there’s the old runaround. One time I called the financial aid office of my son’s college (for the third time in two weeks) to ask where our way-overdue refund check was. They politely patched me through to the business office, which tried to pass me back to the financial aid office. When that didn’t work, the nice lady on the other end told me the check was coming out of Rhode Island.

“Rhode Island?” I sputtered, trying not to scream.“That’ll take another week!”

“I understand your frustration,” she said, trying to calm me down.

She didn’t get it. That wasn’t what I wanted to hear. What I wanted to hear was, “I’ll find out where your check is and get right back to you.”

But how rarely that happens these days.

Fortunately, God doesn’t use menus and screens, human or angel, to keep people from getting through to Him. He invites and even welcomes our calls to Him—and promises to answer.

“Call to Me, and I will answer you” (Jeremiah 33:3).

“Call upon Me in the day of trouble; I will deliver you” (Psalm 50:15).

“Ask, and it will be given to you. Seek, and you will find. Knock, and the door will be opened to you” (Matthew 7:7–11).

He hears and answers because He cares intensely for each one of us. In His eyes, you are not merely a complaining voice at the other end wanting something. You are His child. He yearns to hear from you and lavish you with His love and care.

So call Him.

In today’s high-tech world, where it’s nearly impossible to get through to the person who has the power to help us, it’s good to know that the most important VIP of all is only a prayer away.

Evening and morning and at noon, I will pray, and cry aloud, and You will hear my voice. Thank you, Lord! Amen. (Psalm 55:17)

Read and reflect on Nehemiah 2:1–8.

From God, Me, & a Cup of Tea: 101 devotional readings to savor during your time with God © 2017 Michele Huey. All rights reserved.

One thought on “Menus, Runarounds, and VIPs

  1. scribelady

    I, too, get extremely frustrated with being on hold, not being able to speak to people who can really solve the problem. I experienced this a lot in the past couple years of making phone calls for my mother and I. I am so glad God is not like that. He is not only attentive, but He has the power to do something about the problem.


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